i'm dan ashley. this is obviously a big blow to boeing. the f.a.a. says united cannot fly the planes effective immediately. the latest scare after a flight from western japan to tokyo was forced to make an emergency landing when someone smelled smoke in the cockpit in the cab bin. the emergency landing convinced two japanese airlines to ground all of their boeing 787s and because of that some bay area travelers faced confusion today trying to fly to asia. amy holyfield has more from san jose international. >> passengers hoping to climb aboard the new dreamliner in san jose instead were told the flights have been grounded. the ana airlines spent time with each traveler getting them booked on other flights out of other airports including sfo. they also provided shuttles to the new flights and hotel rooms if it necessary. >> actually we don't know what happened but as long as the problem is solved it is fine. >> japan airlines and ana decided to ground the new 787s known as the dreamliner hes after the emergency landing in western japan because of batte